Dental All-Stars Podcast
Category: Patient Experience
Category: Patient Experience
Dental All-Stars is a business and practice management dental podcast for dentists looking to improve their profitability and mindset. Guests include top experts in dentistry!
Is Profitable Hygiene Still Possible?
Rachel Wall RDH, BS, joins us to discuss key insights on growth and profitability in your hygiene department. See more of Rachel at the Practice Growth Summit 2024 with All-Star Dental…
The Power of Being on Time
Weekly Motivational Moments – Eric Vickery emphasizes the impact of punctuality on patient care and practice success. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About…
The GREAT Phone Call™ Process
Alex Nottingham discusses the GREAT Call™ Process – building rapport with new callers leads to increased call conversion and patient experience. Don’t be EAGER, be GREAT. Resources: Dental Practice Growth…
4 Ways to Grow Your Dental Practice
Incremental improvements in phone skills, scheduling, and practice management can make a significant impact on your bottom line. In our recent Dental All-Stars podcast, Alex Nottingham, JD MBA, talks about…
Say Goodbye to Statements
Dental All-Stars: Prioritize proactive patient calls over mailed statements for faster payments, reducing AR & enhancing patient experience. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar…
Hygiene Mastery
Dental All-Stars podcast features hygiene Mastery Coach, Lyn Dalsfoist, discussing hygiene’s pivotal role, coaching tips to drive practice growth, and patient care strategies. Resources: All-Star Live Dental Training Events Dental…
Technology to Boost Productivity
Dental All-Stars explores tech for productivity. Dr. Lorne Lavine advocates automation, enhanced communication, and human touch alongside technology. Resources: Request a Security Audit Security Predictor Checklist All-Star Live Dental Training…
Being a Peach on the Phone
Heather Nottingham shares insights on conquering phone fears, embracing change, and delivering excellent customer service. Be a confident ‘peach’! Resources: Dental Practice Growth Webinar Dental Online Team Training About Heather…
DISC and Leadership
Larry Guzzardo discusses how understanding DISC personality styles improves communication, leadership, and teamwork for enhanced relationships and productivity. Resources: DISC Training All-Star Live Dental Training Events Dental Coaching Dental Practice…
Wellness and Dentistry
Dr. Uche Odiatu discusses integrating wellness in dentistry, reducing stress, sleep, and emotional intelligence for holistic patient care. Resources: Dr. Uche’s Website Dr. Uche’s Instagram Human Microbiome – What Every…
Training VS Technology
Heather Nottingham discusses the critical role of patient service training. It’s important to remember patients appreciate the latest dental technology, but that won’t be the thing that brings them into…
Service versus Sales
Eric Vickery highlights dentistry’s emphasis on customer service over pressure sales. Emotions drive decisions, making continuous learning crucial. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar…
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