Power of Influence
Eric Vickery and Shelly VanEpps explore how leaders inspire, influence, and earn trust through consistent competence and character. Your team is watching—are you leading by example? Tune in to learn how to build credibility, motivate your team, and create a culture of excellence.
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About Shelly VanEpps
Shelly is the VP of Business Development & a Mastery Coach with All-Star Dental Academy. By aiding in the growth and expansion of All-Star, Shelly’s passion for dentistry allows the company to focus on guiding dentists and their teams towards achieving their vision of a successful dental practice. Because each office has their own definition of “success” Shelly focuses her attention on customized coaching by applying her 21 years in the dental field to each department within the office. In addition, as a John Maxwell Certified Leadership Coach, Shelly enjoys working with doctors and office managers on shifting their approach from a managerial approach to a more effective leadership style.
About Eric Vickery
Eric holds a degree in business administration and brings a strong business and systems approach to his consulting. His initiation into the field of dentistry was in the area of office management. He managed dental practices for over ten years and has been consulting over 250 offices nationwide since 2001.
Episode Transcript
Transcript performed by A.I. Please excuse the typos.
00:00
The answer often lies not in communication, but effective communication. If you can effectively communicate with people, you can get them to be inspired. This isn’t just about motivation. Motivation only lasts seven days. So how are you influencing your people? So here we go through this. When you’re a great leader, they’re paying attention. And sometimes they’re even taking notes. This is so flattering, Dr. Singlet. Oh, that’s your grocery list.
00:28
Team members admire and they follow. They look up to you and they go, man, if you change the switch and you decide to make a complete beeline for something else, I’m with you. I’m so with you. Sometimes those team members can get a little defensive for you and they get a little bossy with the other team members. We can talk about integrator training as well. credibility, they’re respecting you. Confidence in your competence.
00:58
Clinically, I can speak for those that I work with here. Those that I know, you guys perform phenomenal dentistry. You’re incredible clinicians. So, your credibility on that side is not what we’re talking about. The credibility we’re talking about here is confidence in your competence plus your character consistently. Confidence in your competence plus your character consistently. When you-
01:25
have ups and downs in your leadership ability, that wavers, that creates a challenge. So, they’re going to respect you. Like if we say morning huddle, we say morning huddle starts at 730, and we have team members showing up 732, 733, 731, right? And then we’re saying, hey, you’ve got to be here, you’ve got to be here, you’ve got to be here. And they’re late every single day, okay? And then, you know what happens to you? One time,
01:55
You show up at 733, you do it one time and what happens? Ah, see? You told me all those times you told me I had to be here on time and look at you. You’re thinking, man, one time. That’s that character consistently. And just like today, we’re on camera the whole time today. They’re watching you like kids. They’re watching you like your children. They’re your peers, but they’re watching you like kids to see if you are maintaining that character that you said you need from them.
02:25
that you want from them. They’re paying attention to all of that. So, if you have great leadership skills, they’re going to watch and listen and pay attention. They’re going to see you as the expert and ultimately, we’re going to get with Robin’s help in hiring, we’re going to get great people to continue to flow in.
Questions? We would love to connect with you!
