Dental All-Stars Podcast
Category: Training
Category: Training
Dental All-Stars is a business and practice management dental podcast for dentists looking to improve their profitability and mindset. Guests include top experts in dentistry!
All-Star Practice Spotlight with Dr. Ted Knight
Eric Vickery interviews Dr. Ted Knight in an All-Star Practice Spotlight, sharing how he grew collections 40%, dropped insurance, and built a high-performing team through leadership, training, and a relentless…
All-Star Practice Spotlight with Dr. Cody Calderwood
Eric Vickery interviews Dr. Cody Calderwood in an All-Star Practice Spotlight, highlighting his journey to success. They discuss four types of wealth beyond money and how Dr. Calderwood grew his…
The All-Star Dental MBA
Alex Nottingham JD MBA and Eric Vickery discuss All-Star’s 12-month MBA-style program for dentists, focusing on business fundamentals, leadership, and management. They also explore mindset, team culture, case acceptance, and…
Artificial Intelligence
Howard Farran DDS, MBA and Alex Nottingham JD MBA discuss tech in dentistry, shifting self-promotion norms, AI's diagnostic potential, Dentaltown's impact, and the need for practical tools, highlighting efficiency and…
Benefits of Employee Training
Jay Shorr and Alex Nottingham JD MBA discuss the importance of investing in training and clear reviews to boost team growth, prevent costly errors, enhance service, and drive long-term success.…
Dental Customer Service Training
Heather Nottingham, VP of Training at All-Star Dental Academy, shares expert tips and proven strategies to create remarkable patient experiences, build loyalty, and boost practice growth Resources: Dental Practice Growth…
Dental Front Office Training
Heather Nottingham discusses how phone skills are critical, as missed or mishandled calls can lead to significant revenue loss. Regular, intentional training, role-playing, and continuous learning are essential for maintaining…
Phone Skills and Case Acceptance
Eric Vickery and Alex Nottingham JD MBA discuss the vital link between phone skills and case acceptance in dental practices. Eric emphasizes that the phone call is often the first…
Everyone Needs Phone Training
Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front…
Skills Inventory
Robyn Reis, Director of All-Star Hiring Service, discusses how to use seasonal slumps to assess skills, foster team growth, and enhance learning to keep your dental practice motivated and thriving.…
Sales Redefined
Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training About Heather Nottingham Heather…
All Things Phones Training
Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office…
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