Dental All-Stars Podcast
Category: Case Acceptance
Category: Case Acceptance
Dental All-Stars is a business and practice management dental podcast for dentists looking to improve their profitability and mindset. Guests include top experts in dentistry!
Importance of Building Relational Trust
Shelly VanEpps and Eric Vickery discuss building personalized interactions by being "interested, not interesting," emphasizing how this approach fosters trust and avoids transactional relationships. Resources: All-Star Live Dental Training Events…
The 5 P’s of the Dental Patient Experience
Larry Guzzardo discusses The Five P's of patient experience: Phone Call, Preparation, Patient Exam, Presentation, and Proactive Follow-Up—each step builds trust, improves care, and boosts patient retention. Resources: All-Star Live…
Reason to Return
Eric Vickery and Shyanne McCracken discuss strategies for improving patient engagement and retention in dental hygiene appointments. The focus is on the 95-5 case acceptance formula applied to hygiene, emphasizing…
The 5 R’s to Case Acceptance
Eric Vickery and Alex Nottingham JD MBA discuss the importance of building trust and understanding in dental care. Learn how clear communication and a patient-first approach can increase case acceptance…
Importance of “Why”
Eric Vickery and All-Star Mastery Coach, Jennifer Manrique, discuss the power of finding patients' "why" in dentistry—build connections, deliver life-changing care, inspire your team, and boost production by focusing on…
Stop Last Minute Cancellations
Eric Vickery, President of Coaching at All-Star Dental Academy and Mastery Coach, Karen Raymond discuss handling cancellations by empathizing, emphasizing urgency, exploring solutions, and reinforcing patient care over policy. Resources:…
Facilitating Mutual Agreement
Eric Vickery and Shyanne McCracken discuss how to facilitate mutual agreement for increasing case acceptance and filling schedules more effectively. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice…
DiSC – Conscientious Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, wraps up the DISC personality series by focusing on C personality types. Resources: All-Star Live Dental Training Events Dental Coaching Dental…
DiSC – Steadiness Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues discussing the DISC personality profile system, focusing on the "S" (steadiness) personality type. Resources: All-Star Live Dental Training Events Dental…
DiSC – Influencing Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues his discussion on the DISC personality model, focusing on the "I" type - Influencers. Resources: All-Star Live Dental Training Events…
Phone Skills and Case Acceptance
Eric Vickery and Alex Nottingham JD MBA discuss the vital link between phone skills and case acceptance in dental practices. Eric emphasizes that the phone call is often the first…
DiSC – Dominant Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, focuses on the DISC personality model, specifically discussing the D (Dominant) personality type. Resources: All-Star Live Dental Training Events Dental Coaching…
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