Online Training Program FAQs
Our primary training package is month-to-month with a 30-day notice of any changes to the account. Our Prepaid training package saves you hundreds of dollars, and rolls over into month-to-month at your anniversary. The only commitment we ask of you is to your training. We are committed to your success!
YES! The Pro Package is backed by All-Star’s 10X Guarantee! If after 12 months of training, you do not achieve 10 times the value of your investment in new patients, fewer broken appointments, and overall practice growth, you will continue to get All-Star training for free until you do!
Any successful training program is designed to instill continuous improvement. To that end, All-Star is designed to deliver measurable results within 30-days and encourage ongoing training as a competitive advantage. Many of our dentists, teams, and practices have been with us for years and continue to see excellent growth. A culture of training is the foundation for dental practice success.
Unlike other online programs that provide a shotgun approach to training, All-Star structures content as a system proven to generate results. Our expert-designed courses feature content from instructors with backgrounds in law, business, high-end retail customer service, dental front office, practice management, and in-depth dental consulting. We also offer constructive call grading evaluations and feedback and optional coaching and in-office training.
If you opt to do the self-study option for training your team, we provide you with step-by-step Action Plans and checklists to help you move your team through the program. If you need help holding your team accountable, consider a coaching engagement with one of All-Star’s Coaches.
Ideally, everyone in your practice is training. The service concepts we teach are applicable to every position in the practice, and results are enhanced by adoption across the team. We model the Fortune 500 approach that emphasizes cross-training the team for improvements in productivity and bottom-line success.
We consider coaching to be a thought-provoking and creative process that inspires our clients to maximize their professional potential. Consulting is typically a short-term engagement with a specialist that helps you overcome specific challenges. Consulting can be a great option, however it is not financially feasible for all practices. While we do offer virtual coaching/consulting and live, in-office training, our foundation is the online training program. The online program allows a practice to leverage 24/7 access to proven, done-for-you systems that work in a cost-effective manner to improve the patient experience through service, resulting in overall practice success.
