Average patient retention in dental practices is running 40 to 50 percent. Patients are coming in and never returning due to poor recall systems or the lack of them. The purpose of this webinar is to make attendees aware of the missed opportunities in their own practices and give them the tools they need to get patients back in the chair and referring others.
In this webinar, we covered how to:
- Calculate your retention percentage
- Reactivate past due patients (reactivation process)
- Retain more patients in the future
- Get existing patients referring new patients
About Our Expert:
Sandy Pardue has consulted with practices throughout North America over the past 25 years. She is an energetic and highly competent lecturer, author and consultant in the area of dental practice management. She is known for her entertaining style that motivates dental teams with practical, yet informative information that they can relate to. Her comprehensive and interesting approach to dental office systems, offers a refreshing point of view on how to become more efficient and productive in a dental practice. Sandy has personally trained hundreds of dental teams on the business of dentistry, which includes concrete solutions that increase productivity, profitability and job satisfaction. Dentistry Today Magazine has recognized her as a leader in Dental Consulting-Speaking for the past thirteen consecutive years.
