dental Training Blog
Phone Skills, Case Acceptance, Hiring, and More!
From the HBR: Leadership Training for Dentists
I recently came across an article in the Harvard Business Review that I thought was directly applicable to our clients regarding leadership training for dentists….
New Patient Phone Call FAILS! Part 3!
For lasting success, the New Patient Phone Call is one of the most critical systems you need to optimize. Beyond the obvious reason – that…
New Patient Phone Call FAILS! Part 2
Or… Does this happen in your practice? DON’T Let Phone Mistakes Cost you a Million Dollars in Patient Life-Time-Value Revenue “We used to see around…
New Patient Phone Call FAILS! Part 1
How to Make Sure Callers WON’T Make an Appointment DON’T Do This When You Answer the Phone: A Million Dollars in Patient Life-Time-Value Lost From…
5 Best Practices for a Dentistry Instagram Account
A Guest Blog by Amanda Duffy Dentistry is a service profession and for dentists to be successful they need people who want and need their…
Recognizing Patterns we Fall Into When we are Overwhelmed
I came across a recent article in the Harvard Business Review about feeling overwhelmed and the behaviors that can come along with that feeling. It…
Why Is Digital Marketing Crucial For Dental Clinics?
A guest blog from Rockwest Dental’s Amanda Duffy Is digital dental marketing your primary strategy for connecting with new and existing patients? If not, perhaps…
Dental Scheduling Training: 5 Invaluable Tips To Streamline Your Dental Schedule
As a dental practice owner, time is your most important resource. And the way to extract maximum value out of it is to understand and…
3 Steps to Get Patients to Show Up for Their Appointments – The Confirmation Triad™
We all know how frustrating it is to have canceled, broken appointments, or no-shows on your schedule. The Problem: From speaking with hundreds of dentists…
Call Conversion: A Critical Predictor of Success
We’ve been talking recently about monitoring your practice’s performance. Taking a close look at different practice data – payroll, overhead, production, case acceptance, etc –…
The Importance of Dental Staff Training – RIGHT NOW
Most businesses, especially small and medium enterprises (including private dental practices) are still feeling the effects of poor dental staff training. In such circumstances, most…
Dental Office Phone Training: 5 Tips To Improve Your Receptionist’s Phone Skills
Although a potential patient may discover your practice through the internet or personal contact, most prospective patients will get in touch with your dental office…
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