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The Dental Practice Office Manager

Management, Podcast

In the podcast, we explore the position of “Office Manager” in a dental practice.

  • What does an “Office Manager” do?
  • Why a “manager” can create a false sense of security
  • How a “manager” can actually bring down your leadership
  • Who manages the manager?
  • Learn what responsibilities can and can’t be delegated

Recent Podcast Episodes

Stop Sucktember
Stop Sucktember

Alex Nottingham JD MBA and Shelly VanEpps discuss solutions for seasonal drops in dental practice productivity,...

Importance of Phone Skills
Importance of Phone Skills

Heather Nottingham highlights the critical role of phone skills in dental practices, focusing on effective...

No Experience Necessary
No Experience Necessary

Robyn Reis, Director of All-Star Hiring Service, discusses hiring for attitude over experience in dentistry but...

Recent Podcast Episodes

Stop Sucktember
Stop Sucktember

Alex Nottingham JD MBA and Shelly VanEpps discuss solutions for seasonal drops in dental practice productivity, focusing on September's common dip. They emphasize tracking KPIs to identify trends, front-loading schedules with high-production procedures, the value of...

Importance of Phone Skills
Importance of Phone Skills

Heather Nottingham highlights the critical role of phone skills in dental practices, focusing on effective communication, patient engagement, and building trust to enhance case acceptance and practice growth. Resources: Dental Practice Growth Webinar  Dental Coaching...

No Experience Necessary
No Experience Necessary

Robyn Reis, Director of All-Star Hiring Service, discusses hiring for attitude over experience in dentistry but stresses the need for proper training resources and dedicated trainers. Resources: All-Star’s Hiring Service Dental Practice Growth Webinar  About Robyn...

Leaders Are Relational and Firm
Leaders Are Relational and Firm

Motivational Moments with Eric Vickery: This episode discusses balancing relationships and firmness in leadership, emphasizing emotional intelligence and effective communication. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth...

Physically Energized
Physically Energized

Alex Nottingham JD MBA emphasizes that high performance is not determined by time management but by managing energy. Resources: Dental Practice Growth Webinar  Dental Coaching All-Star Online Training About Alex Nottingham JD MBA Alex is the CEO and Founder of...

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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