Dental Case Acceptance
Case acceptance is a critical step in the patient journey. The key is to present treatment in a way that makes it easy for the patient to feel like he or she is an active participant in the process. View these resources to get more insight into successful treatment presentation and case acceptance.
DiSC – Steadiness Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues discussing the DISC personality profile system, focusing on the "S" (steadiness) personality type. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar ...
DiSC – Influencing Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, continues his discussion on the DISC personality model, focusing on the "I" type - Influencers. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric...
Phone Skills and Case Acceptance
Eric Vickery and Alex Nottingham JD MBA discuss the vital link between phone skills and case acceptance in dental practices. Eric emphasizes that the phone call is often the first touchpoint a patient has with a dental office and significantly influences their...
DiSC – Dominant Styles
Eric Vickery, President of Coaching at All-Star Dental Academy, focuses on the DISC personality model, specifically discussing the D (Dominant) personality type. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar About Eric...
DiSC
Eric Vickery, President of Coaching at All-Star Dental Academy, discusses the importance of understanding and utilizing DISC personality profiles in enhancing customer service in dentistry. Resources: All-Star Live Dental Training Events Dental Coaching Dental...
Everyone Needs Phone Training
Heather Nottingham discusses the value of cross-training dental teams to ensure consistent communication and service across all roles. It highlights how phone skills and verbal communication techniques benefit both front and back office staff, helping build patient...
Sales Redefined
Heather Nottingham emphasizes relationship-based, ethical “sales” in dentistry, focusing on trust, service, and long-term patient care. Resources: Dental Practice Growth Webinar Dental Coaching All-Star Online Training About Heather Nottingham Heather is the VP of...
All Things Phones Training
Shelly VanEpps and Alex Nottingham JD MBA discuss the importance of phone skills in converting new patients, enhancing the patient experience, and how team training is key to dental office success. Resources: All-Star Live Dental Training Events Dental Coaching Dental...
Importance of Phone Skills
Heather Nottingham highlights the critical role of phone skills in dental practices, focusing on effective communication, patient engagement, and building trust to enhance case acceptance and practice growth. Resources: Dental Practice Growth Webinar Dental Coaching...
Ideal Day Scheduling Part 2
Motivational Moments with Eric Vickery: Part Two of Ideal Day Scheduling, emphasizing the importance of case acceptance and financial arrangements for effective scheduling. Resources: All-Star Live Dental Training Events Dental Coaching Dental Practice Growth Webinar ...
