dental Training Blog
Category: Management
Category: Management
Dental Treatment Acceptance: Why Patients say NO
Understanding why patients say “no” to a treatment plan is the first step in getting them to say YES. Dental treatment acceptance is a critical…
All-Star Quick Tip – Avoiding the “S” Words
Training mistakes to avoid include a reliance on the two “S Words.” The first word is “selling.” Selling mean to impose on someone to have…
Successful Dental Practice – Overcome The Status Quo
Building a successful dental practice has some unique demands. The “owner” of the practice is often the dentist, and unlike most bosses, the dentist is…
Banish Broken Appointments!
A critically important challenge for a dental practice is banishing broken appointments. There is nothing more insidious than a patient failing to show up. When…
Dental Telephone Scripts: Stop Using Dental Phone Call Scripts!
I think that it is safe to say that most people – especially dental patients and team members – have a less-than-ideal relationship with dental…
Dental Online Training Decision Making: To Buy or Not To Buy
I find making decisions can sometimes be very difficult, especially when it comes to spending money. I see so many dentists buy things they don’t…
Dental Receptionist Training – Trial by Fire?
I finally got around to writing a blog post that reflects my experience with dental receptionist training – the good and the bad. Setting the…
Dental Scheduling Training: Three Efficient Steps
When you focus on dental scheduling training for your team, you run into a stark reality: There are only a few ways to increase revenue:…
Master Rapport with Your Dental Patients
Dentists need to have excellent inter-personal skills in order to work effectively with their patients. These skills form the foundation of rapport, a positive patient-dentist…
Top 5 Mistakes Dentists Make with Dental Team Training
Do you ever get push-back from your team about doing the things you ask them of them? The idea that you would get resistance from…
Dental Front Office – Why Can’t I Find Good Team Members for My Dental Practice?
Day in and day out, I speak with dentists, dental front desk, dental practice managers, consultants, supply reps, and others who are either on our…
How to Respond to Negative Online Reviews (and How to Get More Positive Reviews)
Hi everyone! This topic was discussed in our student center forum and I felt the information and tips were so great I wanted to share…
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