dental Training Blog
Category: Management
Category: Management
Dental Office Phone Training: 5 Tips To Improve Your Receptionist’s Phone Skills
Although a potential patient may discover your practice through the internet or personal contact, most prospective patients will get in touch with your dental office…
How To Manage Your Team’s Declining Performance During Crises
Recently, my inbox chimed with a notification from one of my favorite newsletters – the Harvard Business Review. The article talked about “team regression” and…
The Frictionless Dental Practice
For dental practices, friction is anything that negatively impacts the patient experience. Read on for an explanation of how this concept is relevant in the…
Harvard Business Review: Are You Stressing Out Your Employees? Keep a Lookout for These 5 Signs
Recently, a compelling article from Harvard Business Review caught my attention. It discussed how business leaders can profoundly impact employee anxiety and stress levels. Read…
Happiness as a Competitive Advantage
How Happiness Drives Productivity And Why You Must Train For It Wars, hurricanes, poverty, political unrest, and now the global economy caving in under relentless…
The Patient Journey Part 2: Case Acceptance and the Patient Experience
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star’s Phone Skills Specialist and VP of Training Heather Nottingham, All-Star’s Head Instructor, Larry Guzzardo,…
The Patient Journey Part 1: Now what do I say?
All-Star Dental Academy Founder and CEO Alex Nottingham JD MBA, All-Star’s Phone Skills Specialist and VP of Training Heather Nottingham, All-Star’s Head Instructor, Larry Guzzardo,…
Dr. Joseph Michelli – How To Compete in Dentistry
Dental Mastermind Group Take Your Business & Life To The Next Level! One of the biggest perceived challenges for an independent dental practice is how…
Dental Mastermind Group: Personal and Professional Success
Dental Mastermind Group Take Your Business & Life To The Next Level! Entrepreneur: noun – one who organizes, manages, and assumes the risks of a…
The Power of the Dental Mastermind
Dental Mastermind Group Take Your Business & Life To The Next Level! Napoleon Hill conceived of the idea of a “mastermind” in his book Think…
Case Acceptance Black Hole: Where Your Dental Dollars Disappear
Many dentists believe that all their revenue problems lie with case acceptance. But there is an interesting financial reality that parallels the patient journey from…
Getting Past “No” – Case Acceptance Objections
Very few people jump for joy when faced with the prospect of going to the dentist, and they come up with all kinds of case…
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