Times have changed for dental team training options. In the 80's and 90's dentists took their entire teams to dental meetings for their continuing education. Here are the top three reasons why it is now more common and economical to bring the training to the...
Dental Office Culture – How to Create One & Keep it!
Success with patients requires the right environment and dental office culture, and one critical part of the environment is the dental office culture. This ambiguous buzzword can be difficult to measure, but its impact on...
Improving team productivity
A recent Harvard Business Review article explored the concept of diminishing productivity in American workers. The ideas discussed struck me as directly applicable to improving dental front office team productivity. Before we get to the specific issues, the article...
Building Mutually Beneficial Relationships Between Young and Older Dentists
An older, more experienced dentist makes a great mentor for a young, inexperienced dentist who wants to grow, learn management skills, master the administrative part of running a dental practice and develop expertise in the clinical side of the profession. The...
Academy of General Dentistry interviews All-Star Dental Academy
https://soundcloud.com/academyofgeneraldentistry/positioning-your-practice-for-excellence Dr. Wes Blakeslee interviews Alex Nottingham, CEO and founder of AGD Exclusive Benefits provider All-Star Dental Academy. Nottingham, who gained expertise in the industry by...
What to do AFTER a difficult conversation at work
I recently read an article in the Harvard Business Review about team dynamics, and I wanted to share the important points with you. It’s common to experience difficult conversations at work, whether they are with associates, clients, or your team. They are difficult...
The benefits of everyone feeling “critical” to the success of the practice
One of the myriad challenges facing the independent dentist is encouraging an engaged and motivated team. An article in the Harvard Business Review examined the nature of “mission critical” positions within an organization, but we can take their findings and apply it...
The Power of Having a “Can-Do” Attitude Instead of Being “No-I-Can’t” Rude
Recently, our All-Star Dental Academy team had the pleasure of visiting Orlando, Florida for a dental marketing conference. Alex and I stayed near the convention center at a hotel that was reasonably priced, very nicely appointed, and threw in a free breakfast. Upon...
Team Building through Meetings
A recent article in the Harvard Business Review explored how to make meetings more effective. As an industry where most days start off with a quick meeting to review the day ahead, it seems like the ideas covered in the article are important for dentists to review....
Stop Complaining about Your Patients and “Let it Go”
Not a day goes by where I don’t hear someone complaining about the patients in their dental office. Having come from working in a dental office for many years, I completely understand how frustrating it can be when you give your “all” to your patients, and yet they...
Your Cool Gadgets Won’t Save Your Dental Practice
Nearly every day, I hear dentists gushing about the latest and greatest cool gadgets and office equipment that they have recently purchased… everything from Cerec to special lasers and yet another camera. We get it, dentists are techies to the core and they like their...
How To Start a Dental Practice
In this series of workshops, All-Star Head Instructor Larry Guzzardo and All-Star Founder and CEO Alex Nottingham J.D. M.B.A. will explore the fundamental steps to building a successful dental practice – from assessing the...