A recent Harvard Business Review article explored the concept of diminishing productivity in American workers. The ideas discussed struck me as directly applicable to improving dental front office team productivity. Before we get to the specific issues, the article...
An older, more experienced dentist makes a great mentor for a young, inexperienced dentist who wants to grow, learn management skills, master the administrative part of running a dental practice and develop expertise in the clinical side of the profession. The...
Whether you’re just about to start your dental practice or looking to take your current practice to the next level, it all starts with building a good team. In dental school, you learned how to fill a cavity and spent...
https://soundcloud.com/academyofgeneraldentistry/positioning-your-practice-for-excellence Dr. Wes Blakeslee interviews Alex Nottingham, CEO and founder of AGD Exclusive Benefits provider All-Star Dental Academy. Nottingham, who gained expertise in the industry by...
I recently read an article in the Harvard Business Review about team dynamics, and I wanted to share the important points with you. It’s common to experience difficult conversations at work, whether they are with associates, clients, or your team. They are difficult...
I recently read an article on leadership in the Harvard Business Review. The article talked about asking questions. At first glance, the idea seems simple. But when you step back and start to think about it, the issue gets much more complicated. Tom, my business...
A recent article in the Harvard Business Review explored how to make meetings more effective. As an industry where most days start off with a quick meeting to review the day ahead, it seems like the ideas covered in the article are important for dentists to review....
Dentaltown's Howard Farran hosted Alex recently on his podcast. They chatted about how independent practices can compete in the new dental economy by highlighting the value that the independent dentist can provide. Providing value through service is the critical...
A survey by the ADA states that human resource issues are the number one stressor for a dentist. But have you (the dentist) ever considered that YOU might be contributing to problems with your team? That you need to be a...
Consider a dental practice “nightmare” scenario. You feel like you are running from patient to patient, doing exams left and right, with barely enough time to break for lunch. But at the end of the month, you run the numbers...
Many people feel like drama in the workplace is just what comes with the territory. Does it seem like the same people are behind it all, draining away energy, enthusiasm, and optimism with endless complaining, negativity,...
As we discussed in Why Dental Meetings Suck, there are lots of reasons why dental meetings are not productive. The perfect solution are dental workshops. What the “heck” are dental workshops? I’m glad you asked. Dental workshops are a very focused type of meeting that...
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%
