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Category: Alex Nottingham, JD, MBA

Waiting for the Perfect Team to Start Training

Waiting for the Perfect Team to Start Training

"The only thing worse than training your employees and having them leave is NOT training them and having them stay." — Henry Ford, Founder, Ford Motor Company In this challenging hiring environment, many dentists have holes in their team. And too many practices think...

From the HBR: Leadership Training for Dentists

From the HBR: Leadership Training for Dentists

I recently came across an article in the Harvard Business Review that I thought was directly applicable to our clients regarding leadership training for dentists. Leadership and management skills development are critical for entrepreneurial dentists – but we have to...

New Patient Phone Call FAILS! Part 3!

New Patient Phone Call FAILS! Part 3!

For lasting success, the New Patient Phone Call is one of the most critical systems you need to optimize. Beyond the obvious reason – that you MUST get new patients into your practice – there is a lot more to “success” on new patient calls than just getting...

New Patient Phone Call FAILS! Part 2

New Patient Phone Call FAILS! Part 2

Or... Does this happen in your practice? DON'T Let Phone Mistakes Cost you a Million Dollars in Patient Life-Time-Value Revenue "We used to see around 65 to 70 new patients a month. After training with All-Star, we see about 250 new patients a month!"-- DR. CLYDE...

New Patient Phone Call FAILS! Part 1

New Patient Phone Call FAILS! Part 1

How to Make Sure Callers WON’T Make an Appointment DON'T Do This When You Answer the Phone: A Million Dollars in Patient Life-Time-Value Lost From Phone Call Mistakes Failing to convert new patient phone calls is costing your dental practice literally HUNDREDS OF...

Risk Mitigation and HIPAA

Risk Mitigation and HIPAA

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Danielle McKinley of PCIHIPAA. They discuss HIPAA, vulnerabilities, and the benefits of simplifying HIPAA, PCI, and OSHA compliance for their dental practice. They discussed: Compliance changes...

Be the Hero in Your Financial Success

Be the Hero in Your Financial Success

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Certified Financial Advisor Eric Miller, co-founder and Chief Financial Advisor of Econologic Financial Advisors. They discuss how dentists can become more financially successful. They discussed: How...

Are you Ready to Break Free From Insurance?

Are you Ready to Break Free From Insurance?

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by Dr. Michael Goldberg and they discuss the challenges you'll face when considering a move to operating on a fee-for-service basis. They discussed: What would you say are the biggest systemic issues...

Airway-Driven Dentistry

Airway-Driven Dentistry

All-Star Dental Academy Lead Mastery Coach Eric Vickery is joined by long-time All-Star client Dr. Troy Walton and they discuss the benefits and challenges with offering airway-driven dentistry. They discussed: What is airway-driven dentistry?The impact a poor or...

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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