Consumers expect more from professional service providers than they ever have before. In an age of unprecedented customer “choice” and “voice,” quality of care and friendly service are often not enough to assure your patients will stay with you and refer their friends...
Last week, our All-Star Dental Academy team had the pleasure of attending the American Academy of Cosmetic Dentistry’s (AACD) Annual Scientific Session and Tradeshow, in San Francisco, CA. The conference was held at the Moscone Center West, and boasted some 2,000+...
We recently hosted a special, public session of our Study Club where we talked about strategies for overcoming broken appointments / no-shows. Fundamentally, the challenge associated with getting patients to show up to their appointments is one of perception. Patients...
Rachel Wall CEO, Inspired Hygiene http://inspiredhygiene.com Hygienists often spend more time with patients than the doctor. This often results in the opportunity to establish very strong relationships and be a proactive partner in your...
Corporate Dental groups are vastly changing the landscape in dentistry today. To survive the tide that's coming you have to know how to grow your business. The best way to do this is by getting more new patients in the door this year than...
I know why you're here, Dentists. I know what you've been doing... why you worry about your practice, why you stress about finances, and why night after night, you sit by your computer and obsess about filling holes in your schedule. You're...
I had the pleasure this past weekend to visit The Seattle Study Club Symposium (their big annual meeting they hold each year). Many of you know this group, but for those who don't, The Seattle Study Club was created by a periodontist to bring general dentists and...
The egg is probably the most efficient protein source there is. The egg is also one of the most productive dental time management tools there is. “Huh,” you may say. I’m not referring to a real egg. I’m referring to an egg timer. For those who do not know what an egg...
As we discussed in Why Dental Meetings Suck, there are lots of reasons why dental meetings are not productive. The perfect solution are dental workshops. What the “heck” are dental workshops? I’m glad you asked. Dental workshops are a very focused type of meeting that...
You may be wondering, “Isn’t the whole point of marketing is to sell yourself and your practice?” Well, yes. “Then, why are you listing this as a blunder?” Simple. Nobody cares about you and your practice. Who are people really interested in? That’s right… THEMSELVES....
Choosing the wrong business partner can cost you your business! Really. You can go bankrupt from it or at the very least become an emotional wreck. Consider these 10 questions posted by DentistryIQ: Is it a good idea financially? Why are you doing it? Can you share...
Fastcompany.com shared some wonderful advice from entrepreneurs that have built successful technology companies. Here are they are: Avoid the risk of not trying and the regret of wishing you had. Spend wisely early in life so you can achieve the financial independence...
"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer
1. Get QUALITY patients without selling
2. Banish broken appointments
3. Reduce turnover by 25%
