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Category: Alex Nottingham, JD, MBA

Dental Team Compensation and Incentive Programs

A dental practice is only as good as its people. But how do you build an all-star team, and them keep them happy – all while ensuring the financial health of the practice and an appropriate profit for the practice owner?...

Goal Setting Strategies – Study Club

All Star Goal Setting Strategies is our end-of year Study Club where you can take some time to reflect on the successes of the past year, and identify areas that need attention. Busy dentists often overlook analysis and...

Do you take my insurance?

Do you take my insurance?

This question (Do you take my insurance) is known to strike fear in the heart of even the most experienced front office team members.  Why?  Because so many of them believe that if the answer is anything less than a resounding YES, the patient will choose to...

Study Club: Tough Questions, Tough Patients

We had an exciting study club. During this action-packed study club, we have examined how to answer the most difficult questions that arise on the phone and how to work with the most challenging patient personality types....

Limited Time: FREE eBook

"The five-star reviews are rolling in and the phones are ringing off the hook!" - Dr. Jennifer Wayer

1. Get QUALITY patients without selling

2. Banish broken appointments

3. Reduce turnover by 25%

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