How Healthy is Your Recall
Learn how to determine your "Recall Return Rate" and what important statistics to track the health of your Recare System. Learn how to make best use of the patient visit while they are in your care. Debra Engelhardt-Nash has been in dentistry over 30 years. She is a...
How to Achieve Phone Success
In this podcast, you will learn how to achieve dental phone success: Why phone training is so important The #1 key to phone & customer service success How to handle employees that don’t call patients back What to do if patients don’t book right away Learn about...
