Collections Increase by 32% ($618k)
Dr. Ted Knight
“My coaching experience has allowed me the freedom and flexibility to have a very successful practice in a non-insurance driven environment. In fact, my adjustments are down 70% ($450k), and my collections are up 32% ($618k) since my coach helped me improve systems, patient interactions and going through the Insurance Freedom program!”
The Problem
Dr. Knight’s practice is located in a small, rural town. Everyone knows everyone. He knew that having a practice that focused relationships was critical, but he wasn’t sure how to make that happen. With a busy practice, and an associate to mentor, his stress levels were at an all time high, and he knew he needed to find help!
The Solution
Coaching, Events, Mastermind, On-Site & Online Training
- Four years ago, Dr. Knight partnered with All-Star, beginning the journey of integrating and implementing the core principles of the online program to build a solid foundation for growth.
- After a year of progress, Dr. Knight recognized the need for additional support to ensure accountability within his team and to elevate their newly acquired skills to the next level.
- Understanding the power of surrounding himself with other successful, like-minded doctors, he joined the Titanium Mastermind, where he found invaluable support, inspiration, and a community dedicated to achieving excellence.
- With his team fully engaged and equipped with best practices and strong verbal skills, production soared, and his schedule became packed—so much so that Dr. Knight was on the brink of burnout from the overwhelming demand.
- Realizing a shift was necessary, Dr. Knight and his coach turned their focus to the Insurance Freedom process, which quickly gained momentum and became a game-changer for the practice.
- During this transformation, Dr. Knight made the tough decision to part ways with a lead team member who no longer aligned with his vision, a move that ultimately strengthened the practice’s culture. His team rallied behind him, and All-Star’s Hiring Service helped bring in a new, upgraded team member to fill the gap.
- Over the two years since initiating the Insurance Freedom process, Dr. Knight’s practice has seen impressive growth, with production increasing by $263k (11%) and collections rising by $618k (32%) annually.
- Most importantly, Dr. Knight is no longer doing dentistry for free, a costly mistake that was draining his practice by $641k annually.
Testimonial
“I started working with All-Star right after COVID when I started surfing the net and came across Alex and I liked what he had to say. It was about being honest with your patients and customer service. Empowering the team to do the roles that they are trained to do; All-Star is going to help them do that. Give the team the tools to be successful, and they will be successful. ”
